АКЦИЯ!!!

The Room Division is composed of departments and functions, which play essential roles in providing theservice guests expect during a hotel stay.The Front Office is the most visible department in the hotel, with the greatest amount of guest contact.The front desk and cashier sections are located in the busiest area of the hotel’s lobby. The front desk itself is the focal point of activity within the front office. Guests are registered, assigned rooms andchecked out at the front desk.The reservation function is responsible for receiving and processing reservation for accommodations inthe future. Reservation agents must maintain accurate reservation records and closely track availability toensure that no date is overbooked.Housekeeping and laundry are almost important front office support sections. They inspect rooms for sales, clean occupied and take care of the property’s linen.To ensure efficient rooming of guests in vacant and ready rooms, the different sections must inform each other promptly of any changes in the status or availability of the rooms. The aim of the course paper is to study the room division in the hospitality industry. To achieve the aim we have following objectives: 1. To consider the history of the hospitality industry development 2. To study the hospitality industry in Kazakhstan 3. To analyze the room division, its organization, as well as its manager duties and responsibilities.